Effective Date: 5/22/2024
1. Introduction
ProtonHost ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, use our services, or otherwise interact with us.
2. Information We Collect
We may collect and process the following types of personal data about you:
Contact Information: Name, email address, phone number, and postal address.
Account Information: Username, password, and other registration information.
Payment Information: Billing details, credit card information, and transaction history.
Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Information: Information about how you use our website, products, and services.
Marketing and Communications Information: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We use the information we collect in the following ways:
To Provide Services: To set up and maintain your hosting account, process transactions, and provide customer support.
To Improve Services: To analyze trends, administer the site, track users’ movements around the site, and gather demographic information.
To Communicate: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
To Protect: To detect and prevent fraud, abuse, and other harmful activities; to enforce our policies; and to comply with legal obligations.
4. Sharing Your Information
We do not share your personal data with third parties except as necessary for the following purposes:
Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf.
Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the new owner.
5. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. However, please be aware that no data transmission over the internet or method of electronic storage is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request access to your personal data and obtain a copy of the data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal data.
Deletion: You can request that we delete your personal data, subject to certain conditions.
Restriction: You can request that we restrict the processing of your personal data in certain situations.
Objection: You can object to the processing of your personal data for direct marketing purposes.
Portability: You can request the transfer of your personal data to another party.
To exercise any of these rights, please contact us at [support@protonhost.co.uk].
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more information about our use of cookies, please see our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ProtonHost
Email: support@protonhost.co.uk
By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.
